ABOUT US
XEGA focus on 4G cellular security cameras and outdoor security cameras for home or business solution, aims to create the finest security products for consumers and help you configure the perfect solution for your place of business.
30 DAY REFUND
In 30 days from the date of purchase, you can return any undamaged Ctronics product to receive a refund for any reason.
LIFETIME WARRANTY
Xega official store offer a lifetime manufacturer's warranty on any Xega product. We are committed to providing free repair or replacement for any product quality issues during the warranty period.
Have a question ? We are here to help.
Feel free to leave your questions to us. We will reply you as soon as possible!
How does a lifetime warranty work?
Any camera ordered from the Xega official store enjoy with lifetime warranty. Any problems with your camera, please contact our after-sales team in time.
How much does the sim card cost per month for this 4G cellular Security Camera?
Since it's a 4G camera, you need to get the data plan. We provide 300M data JUST FOR TRIAL.
DATA PACKAGE: About £27,77 for 6 GB (90 days), £46.94 for 18 GB (180 days), £85,25 for 36 GB (360 days) with pre-inserted EiotClub SIM card. Other SIM card depends on your SIM services operator.
Please check with your SIM card services Operator for details (EE, Deutsche Telekom, AG, Vodafone, O2, SFR, Orange, Bouygues, TIM).
If you can't connect to 4G network with your own SIM card, please use your phone to clear the PIN code of SIM card first; turn on the data roaming of SIM card.
How much data will this XEGA 4G Security Camera cost monthly? It also works with wifi?
- Data usage depends on actual working conditions. Normally, 1-2GB of data will be enough for a month. Please reload cellular data in time for your SIM Card.
- Works only with 3g/4g LTE connection, not wifi. And each camera needs its own data plan if you have more than one camera.
How does the camera store memories?
There are two ways to store memories in your camera, SD memory card and online cloud storage, just choose one of the two. We highly recommend purchasing a SD memory card of the same brand when you buy the camera.